Sales Episodes

How Establishing Voice & Tone Can Power Brand Loyalty

Building Brands Ep 33 - Tess Felton - How Establishing Voice & Tone Can Power Brand Loyalty

Tess Felton, Associate Creative Director at Luminus talks about how building a brand persona and injecting a specific personality, voice, and tone into a company’s marketing communications strategy can help establish trust, lead to sales, and build customer loyalty.

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How Digital Interactions Are Infiltrating Sales Experiences

Building Brands Ep 32 - Josh Neuberger - How Digital Interactions Are Infiltrating Sales Experiences

Josh Neuberger, Director of Marketing at Uzin Utz North America talks about how his team dialed up their digital sales interactions when they were forced to adapt during the pandemic and carefully considered how to craft personalized experiences for their customers despite the digital limitations they encountered. The results may surprise you.

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Using Content Marketing To Build Brand Authority

Building Brands Ep 30 - Jessica Hickman Fresch - Using Content Marketing To Build Brand Authority

Jessica Hickman Fresch, Marketing & Sales Director at Allegheny Mountain Hardwood Flooring talks about her approach to building brand authority through multiple content outlets as a way to reach, educate, and motivate the company’s target audiences.

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Designing Modern Digital Customer Experiences

Building Brands Ep 29 - John Dupra - Designing Modern Digital Customer Experiences

John Dupra, Co-Founder of Revel Woods talks about Revel’s journey to developing a more modern approach to the digital sales experience of researching and sourcing hardwood floors online. Through creative thinking, research, and even a little failure along the way, Revel was able to create a guided digital experience for their target audience that fully supports their design processes.

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A Distributor’s Perspective On Building Materials Marketing

Building Brands Ep 26 - Jordan Russin - A Distributor's Perspective On Building Materials Marketing

Jordan Russin, Co-President of Russin, talks about preserving the legacy of a 50+ year old generational family business as he and his brother sought to modernize and reposition their company’s brand for the new age of digital. He touches on creative ways manufacturers are supporting distributors and retailers and how Russin has made sure that they live up to being resourceful experts in the industry.

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Bridging The Connection Between Designers & Manufacturers

Building Brands Ep 25 - Jeff Carlson - Bridging The Connection Between Designers & Manufacturers

Jeff Carlson, Principal at My Resource Library talks about bridging the gap between the A&D community and manufacturers digitally, making designers’ lives easier, how to support dealers, and how a strong brand can help elevate the experience with a manufacturer.

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Best of 2020 Building Materials Marketing Tips

Building Brands Ep 24 - Best of 2020 Building Materials Marketing Tips

Tim Bouchard recaps the first season of Building Brands by pulling the best building materials marketing tips from a few of the awesome season 1 guests that have shared their experiences with us this year. You’ll hear about how brand, market, and business work together, the value of knowing your audiences really really well, why an amazing brand identity is important, what to consider when launching a product, how to position your company within a niche, using social as an customer engagement platform to strengthen the consumer connection, and what the value of all of this brand stuff we’ve been talking about this year is.

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Pivoting Brand Strategy To Direct-to-Consumer

Building Brands Ep 22 - Eric Edelson - Pivoting Brand Strategy To Direct-to-Consumer

Eric Edelson, Chief Executive Officer of Fireclay Tile talks about Fireclay’s shift from a wholesale distribution model to a direct-to-consumer business model and how taking a very calculated approach to brand strategy helped set the foundation for building enriched customer experiences that set Fireclay apart in the market and helped grow the company to nearly 20 times the size of where they were before the shift.

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The Anatomy Of A True Brand Strategy

Building Brands Ep 21 - Tim Bouchard - The Anatomy Of A True Brand Strategy

A solo-cast with Tim Bouchard, Partner / CEO of Luminus, breaking down the anatomy of a true brand strategy and what makes it so critical to have when approaching conversations and work regarding sales and marketing initiatives for not just building materials companies, but any company or organization.

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Finding & Growing Within A Niche

Building Brands Ep 20 - Christopher Lyon - Finding & Growing Within A Niche

Christopher Lyon, President of Tournesol Siteworks talks about how Tournesol leveraged growth through a distinct technology that met a budding need in the outdoor market and expanded upon that to reshape how architects, designers, and contractors approached outdoor spaces. From there, he talks about Tournesol’s path to growth, differentiation in the market, and becoming a go-to partner.

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